Corporate Blog

Royse City Urgent Care Welcomes Back Army Captain William “Allen” Nicholas

FOR IMMEDIATE RELEASE

Contact: Leslie Wilson
Marketing Director
Rockwall Urgent Care
Phone: 214-505-5336
lwilson@rockwalluc.com

 

Rockwall Logo

810 E. Ralph Hall Parkway, Suite 100
 Rockwall, TX  75032
469-402-3400 (phone)
469-402-1294 (fax)

Captain William Allen Nicholas

(Rockwall, TX)—June 5, 2020. Please join the owners and staff at Rockwall and Royse City Urgent Care in welcoming back William Nicholas, PA, to Royse City Urgent Care. Captain Nicholas has been deployed with the U.S. Army in the United Arab Emirates for the last eight months serving as a Physician Assistant. We are so grateful for his service to our country but we’re also happy to have him back at the clinic.

 

Captain Nicholas’ worked as a PA, and his responsibilities included coordinating and running in-service clinics with a trainer. Together, they helped provide tips for soldiers to improve performance and help prevent injury. After President Trump ordered the strike on Iranian General Qassem Soleimani, Nicholas was tasked with coordinating mass casualty exercises with the coalition medical forces. While deployed in the U.A.E., Nicholas treated multiple patients, some of whom experienced very serious conditions, including kidney stones, DVT (deep vein thrombosis), and pericarditis. He also assisted in coronavirus management.

The team did more than just work while deployed. Nicholas played guitar during his down time to help him relax. His favorite MRE (Meal, Ready-to-Eat) was chili mac, but he didn’t enjoy the veggie omelet nearly as much. When asked what three things he missed the most about home, Nicholas answered quickly, “My family, working, and good American food.” After missing them for eight months, he’s eager to spend time with his family, including going on vacation later this summer.

The team at both Royse City Urgent Care and Rockwall Urgent Care are thankful Captain Nicholas has returned safely. We are grateful to have him as an integral part of our medical team, and we’re proud of the sacrifices he’s made on behalf of our nation.

COVID Testing at Rockwall Urgent Care

COVID-19 Testing Now AvailableTo all of our Rockwall Urgent Care and Royse City Urgent Care patients and future patients,
We hope you and your families are staying safe during the COVID-19 pandemic and the Shelter at Home directives. This certainly is an unusual time for our city, state, nation, and world.

The owners and staff of Rockwall Urgent Care and Royse City Urgent Care want the community to know we are still open 7 days a week and are available to care for you and your family members. To keep you and your family safe during the COVID-19 pandemic, both clinics have implemented changes, including safe check-in procedures and COVID-19 testing. We are still helping patients via our user-friendly Telemedicine option. And, if you or someone you know owns a business, we can help in the area of Occupational Medicine, as well.

SAFE CHECK-IN AND VIRTUAL WAITING ROOM

With regard to patients who need to be seen for injuries or other illnesses, we are being proactive at both clinics. Khristina Pierce, Clinic Manager, shared information about the new check-in procedure. “We are asking patients to call the front desk to ‘check-in’ virtually from their cars and wait in their vehicles until we call them back to an exam room.”

The staff is thoroughly sanitizing the patient rooms in-between visits and wearing appropriate PPE when interacting with patients.

COVID-19 TESTING

Both Rockwall Urgent Care and Royse City Urgent Care are now offering COVID-19 testing. Dr. Scott Pierce, Medical Director, says, “We have recently obtained quality COVID-19 testing kits that will meet multiple needs of our community. These tests, which we send to a lab for processing, will provide test results in approximately 1-3 days. Anyone who may have COVID-19 symptoms—such as fever, cough, difficulty breathing, and fatigue—should call Rockwall Urgent Care or Royse City Urgent Care upon arrival. The clinic has taken proper safety and cleaning precautions to ensure the wellbeing of patients who think they may have COVID-19, our staff, and our other patients.”

With regard to concerns about COVID-19, Dr. Pierce assures patients, “Please know that we are monitoring new information on a daily basis and responding with protocols that protect both our patients and our staff while still allowing us to deliver the same quality care we always have.”

TELEMEDICINE

First of all, the Telemedicine option means patients may visit with a provider from their homes and have a virtual appointment using their smart phone, iPad or computer. Patients may be seen for many minor illnesses or injuries, including dental pain, eye pain, headaches, nausea and vomiting, rashes, seasonal allergies, upper respiratory infections, and more. Both clinics opened the telemedicine department nearly a year ago, so we are fully operational and ready to offer patients a virtual appointment.

A Telemedicine visit is only $75, no insurance required. Visit the website at www.RockwallUC.com, and click on “Telemedicine Check-In.”

SAFE CARE FOR OCCUPATIONAL MEDICINE PATIENTS

If you or someone you know owns a business in the area, the Occupational Medicine Department is still fully operational and meeting the needs of businesses and municipalities in the area. We can offer telemedicine appointments, particularly for medical re-checks, and COVID-19 testing for employees as they return to the workplace.

“The Lake Ray Hubbard community has chosen us Best Urgent Care for six years in a row, and these protocols—Telemedicine, COVID-19 testing, Occupational Medicine—are just part of the reason why,” says Leslie Wilson, Marketing Director. “We work quickly to adapt to the needs of our patients and the effects of any given situation.”

The clinics, including the Telemedicine Department, have amended clinic hours during the COVID-19 pandemic: 7 days a week 10:00 a.m. – 6:00 p.m. The Occupational Medicine Department is open Monday – Friday 10a – 5p. Please call the front desk if you have any questions: 469-402-3400.

Now Offering Flu Shots at all Three Urgent Care Clinics – Rockwall, Royse City and Plano

Flu Shot GraphicCan you believe we are now in flu season? And the question is, have you had your flu shot yet? If not, we’ve got you covered. Our clinics are currently offering flu vaccines for only $25.00. No appointment is ever needed; just stop by any three of our clinics located in Rockwall, Royse City, or Plano.

Influenza ranks high on the list of infectious diseases, and it’s doubly threatening because it spreads so quickly. Many people don’t realize the serious complications that can accompany the flu, sometimes even death. But the annual flu vaccine helps reduce the chances that you’ll succumb to seasonal flu.
Therefore, keep you and your family protected this season with an annual flu shot for $25.

Rockwall Urgent Care is located at 810 E. Ralph Hall Parkway and is open 9 a.m. – 9 p.m. weekdays, 9:00 a.m. – 6:00 p.m. Saturday and Sunday.

Royse City Urgent Care is located at 576 Interstate Hwy 30 and is open 9 a.m. – 9 p.m. weekdays, 9:00 a.m. – 6:00 p.m. Saturday and Sunday.

Plano Urgent Care is located at 901 W. 15th Street and is open 9 a.m. – 9 p.m. weekdays, 9:00 a.m. – 6:00 p.m. Saturday and Sunday.

Did you know we now offer Telemedicine? Visit our website for more information at www.rockwalluc.com.

Rockwall Urgent Care Now Offers Telemedicine

doctor graphicOnline medical consultation available from the comfort of your home or office.

(Rockwall, TX)—Rockwall Urgent Care has done it again. In 2014, they opened Plano Urgent Care to serve patients in the central and east Plano areas. In 2015, they opened the first full-service occupational medicine department in Rockwall. 2017 brought the opening of Royse City Urgent Care. Plus, they’ve been voted BEST URGENT CARE by readers of Living Magazine for five years in a row. Now most recently, Rockwall Urgent Care and partner clinics, Plano Urgent Care and Royse City Urgent Care, have added a Telemedicine department, through which they offer virtual appointments during their regular business hours, seven days a week.

“We try to offer cutting edge medical options that make things easier and more convenient for our patients, whether that be through occupational medicine or telemedicine,” says Dr. Scott Pierce, Rockwall Urgent Care’s Medical Director. “The telemedicine component means that our patients can conference with a provider online—and never have to leave their home.”

Leslie Wilson, Rockwall Urgent Care’s Marketing Director, adds, “Telemedicine will work particularly well for people whose children get sick at school, but the parents can’t get them into the doctor’s office the same day, or for someone who’s sprained an ankle and doesn’t want to have to get out of the house.”

Consider the following benefits of Rockwall Urgent Care’s new telemedicine department:

• Be seen from the comfort of your own home or when traveling.
• $75 cash price for all virtual appointments
• Same trusted medical providers seen at Rockwall Urgent Care
• All you need is a computer, phone, tablet or similar device with a microphone and webcam.
• Access Telemedicine on our website.

The clinic encourages patients to utilize telemedicine for quick treatments and requests, such as prescription refills, a follow-up to a recent visit, or urgent treatment for a minor medical issue. Telemedicine visits are available for the low price of $75.00. The clinic is working to add Telemedicine to its insurance plans, as well.

Telemedicine is available 7 days a week (M-F 9a-9p and Sat-Sun 9a-6p) at all three clinics—Rockwall Urgent Care, Plano Urgent Care and Royse City Urgent Care.

June Press Release

An image showing off information regarding a Toiletry Drive.From June 1-August 31, 2019, Rockwall Urgent Care will sponsor a toiletry drive to benefit Lake Pointe Church’s Choice Day Food Pantry. Patients who donate three toiletry items will receive $10.00 off their athletic physical exam during the months of June, July, and August.

Final price for sports and camp physicals is just $15.00, instead of the usual $25.00. NOTE: The reduced-rate physicals for camp or athletics are available for students K-12 only, not college students or adults.

Please donate toiletry essentials (soap, shampoo, toothbrushes, toothpaste, razors, deodorant, and feminine hygiene products), baby formula and diapers, if at all possible. Since diapers and baby formula are more expensive, student-athletes need to bring in only one of them to get the $10.00 discount.”

Students and athletes need to bring the following items with them in order to complete their athletic physical:

  • Physical form from their respective school or school district
  • Corrective eyewear (contacts or glasses), if applicable, for the vision screening
  • Student ID
  • 3 items to donate (toiletry items; canned food—NO expired food, please; diapers and baby formula
  • $15.00 for the sports’ physical

No appointment needed. Just stop in any time Rockwall Urgent Care is open:

  • Monday-Friday 9 a.m.-9 p.m.
  • Saturday-Sunday 9 a.m.-6 p.m.

Seasonal Allergy Tips

Spring FlowersSpring is here—the beautiful time of year when flowers bloom and allergies emerge for their seasonal attack. Runny noses, congestion, sneeze after sneeze after sneeze, itchy eyes, itchy noses and itchy throats all tell those who suffer from seasonal allergies just what time of year it is, without even a glance at the calendar. As you enter into the springtime battle of perfect weather and impossible symptoms, here are some seasonal allergy tips to help you in your fight.

  1. Ditch ‘Em at the Door. When you arrive home, leave your shoes by the door in order to avoid dragging allergens everywhere you walk inside. Also be sure to make a quick change from the clothes you wore outside which are likely covered in pollen as well.
  2. Clean Hair, Clean Air. Showering off and scrubbing your hair before you go to bed each evening will be a huge help. Washing your hair will get rid of any excess allergens that got stuck in your hair throughout the day, and more importantly will keep those allergens off your pillow. Pollen collecting on your pillow is straight shot towards a stuffy nose in the morning.
  3. Closed-Window Policy. While it’s wonderful and relaxing to leave doors and windows open on sunny and 75 degree days, this might be a luxury the allergy-prone should abstain from. The less pollen and allergens that make their way into your house, the better.
  4. Wind is Not Your Friend. Wind may not be your friend, but the weather forecast is. Stay up to date with the weather each day, and avoid spending time outdoors on dry, windy days. The aftermath of a rainy day is your best bet for spending time outside because a great deal of pollen will have been cleared from the air.
  5. Let’s Talk Strategy. As previously mentioned, weather forecasts are immensely helpful, especially the pollen count forecasts and current pollen levels. Strategically plan outdoor outings during the late afternoon or evening when pollen counts are not as high. It’s also important to strategically avoid yard work or other outdoor physical activity that could potentially fire up your allergies during this time of year. If these activities are unavoidable then consider wearing a filter mask during your time outside.
  6. Ease and Relieve. Head to your local drugstore and try out a few new symptom relievers if your go-to meds aren’t doing the trick this year. Speaking of tricks, gargling salt water once or twice a day during allergy season is also a great way to help ease your congestion or scratchy throat.

Don’t let seasonal allergies keep you from enjoying spring!

 

Sources: http://www.webmd.com/allergies/allergy-relief-10/seasonal-allergy-checklist?page=1
http://www.everydayhealth.com/allergies/0517/8-tips-for-surviving-a-horrible-allergy-season.aspx
http://www.mayoclinic.org/diseases-conditions/hay-fever/in-depth/seasonal-allergies/art-20048343

Rockwall Urgent Care to Create Wall of Heroes

Rockwall Urgent Care will start an initiative in 2019 to honor veterans and active duty personnel and first responders (police, firefighters and paramedics) who have ties to Rockwall, Texas.

Several of the employees at Rockwall Urgent Care have military backgrounds and the clinic works with first responders on a regular basis, so Rockwall Urgent Care appreciates the commitment and sacrifice these professionals make each day. The goal is to spotlight these members of our community and acknowledge their service.

How to Participate:

We ask that residents and businesses nominate relatives, friends, neighbors and co-workers who fit this category. Please contact Rockwall Urgent Care by email at lwilson@rockwalluc.com and you will be sent a short questionnaire to complete.  Along with the questionnaire, please send a 4 x 6 photo (electronic is fine) of your nominee.

The marketing department will contact the nominees in advance of publicizing them (on our Facebook page and in our newsletter) as the Veteran of the Month or First Responder of the Month.

Rockwall Urgent Care’s Wall of Heroes will begin in March of 2019.

Rockwall Urgent Care is a state-of-the art urgent care clinic located on Ralph Hall Parkway in Rockwall, Texas.  Locally owned and operated, Rockwall Urgent Care is open seven (7) days a week and capable of handling minor emergencies ranging from a sore throat to a broken ankle.  Pediatric, adult and senior patients all welcome and most insurances accepted.

Now Offering Flu Shots at all Three Urgent Care Clinics – Rockwall, Royse City and Plano

Want to stay healthy this fall and winter? Our clinics are offering flu vaccines for only $25.00. Please see your pediatrician for ages 6 months – 8 years, we are offering the flu vaccine for ages 8yrs and up at all our locations (Rockwall Urgent Care, Royse City Urgent Care, and Plano Urgent Care).  No appointment is ever needed; just stop by any three of our clinics. Clinic Manager, Khristina Pierce, NRMA, NCT said, “We recommend that every patient above six months of age should get an annual flu vaccine. But we strongly suggest that those patients who are at high risk of serious complications from the flu get vaccinated as soon as possible.”

Influenza ranks high on the list of infectious diseases, and it’s doubly threatening because it spreads so quickly. Many people don’t realize the serious complications that can accompany the flu, sometimes even death. But the annual flu vaccine helps reduce the chances that you’ll succumb to seasonal flu.

Keep in mind that the flu antibodies take about two weeks to take effect in your body. After that, you’re less susceptible because those antibodies provide protection against the strains of flu expected for that season.

Rockwall Urgent Care is located at 810 E. Ralph Hall Parkway and is open 9 a.m. – 9 p.m. weekdays, 9:00 a.m. – 6:00 p.m. Saturday and Sunday.

Royse City Urgent Care is located at 576 Interstate Hwy 30 and is open 9 a.m. – 9 p.m. weekdays, 9:00 a.m. – 6:00 p.m. Saturday and Sunday.

Plano Urgent Care is located at 901 W. 15th Street and is open 9 a.m. – 9 p.m. weekdays, 9:00 a.m. – 6:00 p.m. Saturday and Sunday.

For more information, visit us online at www.rockwalluc.com.

Camp Sweeney

Camp SweeneyCamp Sweeney is one of few camps in the country designed specifically for kids with diabetes. The only requirement to attend is that a camper has diabetes or is at risk of developing diabetes.

Camp Sweeney is built upon four ideals that campers and staff alike strive to achieve: Normalization, Self Confidence, Self-Esteem and Friendship & Service

Camp Sweeney has served more than 30,000 campers since 1950. Many entered Camp Sweeney at age 5 and attended every summer through age 18. Some have returned as counselors. And some are even sending their own kids to Camp Sweeney.

Continue reading

Plano Urgent Care Supports the Heritage Farmstead

GoatHelp Support the Heritage Farmstead summer programs and camps by liking our Facebook page. Each like will donate $2 to Heritage Farmstead for the month of June. The Mission of the Heritage Farmstead Museum is to collect, preserve and interpret late 19th and early 20th century black land prairie history while making appropriate use of the authentically restored Farrell-Wilson Farmstead, a designated historic site.

Description of programs offered at Heritage Farmstead: Education Programs IMAGINE the year 1891 as you approach the new home of Hunter and Mary Alice Farrell. The home welcomes you with brilliant color, seven different shades to be exact. The Victorian architecture expresses a desire to IMPRESS, as this home was a gift to the bride to be of Mr. Hunter Farrell. Do you think that Hunter had any idea that the house would stand for over 100 years and WELCOME over 20,000 visitors each year? Indeed it has become a living history museum to teach generations what it was like to live on a farm at the turn of the century.

Continue reading